REMOTE SALES COORDINATOR & CUSTOMER COMMUNICATIONS ASSOCIATE
Remote
Full Time
USD 16,000 - 20,000
Posted 11 Sep 2026
About this Role
- Remote Sales Coordinator & Customer Communications Associate
Full-Time Remote Opportunity | Global Applicants Welcome | $18,000–$20,000 Annual Base Salary Based on Experience + Uncapped Commission
Build Your Remote Career in Sales and Customer Communication
We’re looking for a proactive, articulate, and organized team member to support our growing sales operation. In this role, you’ll communicate with prospective customers, manage inbound email conversations, conduct outbound follow-ups, and help guide qualified leads toward becoming clients.
This position is well suited to someone who enjoys working with people, communicates confidently in English, and can stay organized while managing multiple conversations. You’ll receive guidance and ongoing support while developing practical experience in remote sales, lead engagement, customer service, and CRM management.
Position Details
Job title: Remote Sales Coordinator & Customer Communications Associate
Employment type: Full-time
Work arrangement: Fully remote
Base salary: $18,000–$20,000 per year, depending on experience
Additional earnings: Uncapped commissions, performance incentives, and bonuses
Schedule: Must be available during U.S. Central Time hours
Location: International remote position
What You’ll Do
Your day-to-day work will focus on creating positive customer experiences and helping the sales team maintain a consistent follow-up process. Responsibilities may include:
Reviewing and responding to incoming emails from prospects and customers.
Keeping inboxes organized and making sure important messages receive timely attention.
Contacting potential customers by phone to introduce services, answer questions, and identify their needs.
Following up with leads who have requested additional information or have not yet made a decision.
Explaining available services in a clear, helpful, and professional manner.
Adjusting your communication style to suit different customer situations.
Recording conversations, follow-up dates, and lead updates in the company CRM.
Keeping customer and prospect information accurate and current.
Escalating complex questions to the appropriate team member when necessary.
Working with managers and colleagues to meet team targets and improve conversion results.
Participating in coaching sessions, training activities, and performance reviews.
Sharing feedback about common customer questions and opportunities to improve the sales process.
What Success Looks Like
During your first few months, you’ll be expected to become comfortable with the company’s communication tools, understand the services being offered, and establish a consistent approach to handling leads.
Successful team members typically:
Respond to inquiries promptly and professionally.
Complete scheduled follow-ups reliably.
Build trust through clear and courteous communication.
Maintain accurate CRM records.
Take initiative instead of waiting to be reminded about routine tasks.
Remain focused and positive when handling objections or unanswered calls.
Work steadily toward individual and team performance goals.
Skills and Qualifications
We value communication ability, reliability, and willingness to learn as much as previous job titles. You may be a strong fit if you have:
Fluent written and spoken English.
Clear, professional email-writing skills.
Comfort speaking with customers by phone.
Strong listening and interpersonal abilities.
Good organization and attention to detail.
The ability to manage several conversations or tasks during the same workday.
A self-directed, dependable, and results-oriented work style.
Basic computer skills and the ability to learn new online systems.
Familiarity with email platforms, spreadsheets, CRM software, or customer-support tools.
A reliable internet connection and a quiet home working environment.
Availability to work within U.S. Central Time business hours.
Experience in sales, customer service, telemarketing, appointment setting, virtual assistance, lead generation, or inbox management is welcome. However, previous sales experience is not essential. Training and coaching will be provided to candidates who demonstrate the right attitude, communication skills, and commitment to learning.
Compensation and Remote Benefits
In addition to the base salary, this role offers:
$16,000–$20,000 annual base pay, determined by experience and qualifications.
Uncapped commission potential with no fixed limit on performance-based earnings.
Additional incentives for meeting or exceeding targets.
Fully remote work with no daily commute.
The opportunity to work with an international virtual team.
Structured onboarding and role-specific training.
Ongoing coaching from team leaders.
Opportunities to strengthen sales, communication, and customer relationship skills.
A collaborative environment that recognizes consistency, initiative, and results.
How to Submit Your Application
Send the following to diane.petrona.org@outlook.com (or replace with your actual application email address):
Your updated resume.
A short introduction describing your relevant experience and interest in the position.
The best times for you to work within U.S. Central Time hours.
Use “Remote Sales Coordinator Application” as the subject line.
Applications are accepted from candidates around the world. Due to current hiring restrictions, applications from individuals based in the Philippines, Egypt, India, South Africa, or Nepal cannot be considered at this time.
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