Corporate Travel Meeting Planner, Remote

The AAA Club Alliance Corporate Travel team, is seeking to hire an experienced Event Planner who possesses the skills and competencies required to manage a top client account and all aspects of their meetings, and events. This associate will be the primary contact for this client and responsible for customer satisfaction, maintaining customer communication, design and execution of their meetings and events, and the relationship as it relates to meeting services delivery. What We Can Offer You:Why AAA?At AAA, we provide a reliable and supportive work environment with plenty of opportunities for career growth.Work-Life Balance:Remote Work:This is a work from home position, candidates must live within our territory in order to be considered:(·Connecticut ·Delaware ·Indiana ·Kansas ·Kentucky ·Maryland ·New Jersey ·Ohio ·Oklahoma ·Pennsylvania ·South Dakota ·Virginia ·Washington, DC ·West Virginia)Flexible Schedule: The schedule allows for considerable flexibility, with shifts potentially available from 9:30 AM to 6:00 PM EST.Paid Holidays: Celebrate eight paid holidays throughout the year.Generous Paid Time Off: Accrue over three weeks of paid time off during your first year.Paid Volunteer Time Off: Make a difference in your community with paid time off to volunteer.Annual Bonus + Annual Merit Increase EligibilityComprehensive health benefits package3+ weeks of paid time off accrued during your first year401(K) plan with company match up to 7%Professional development opportunities and tuition reimbursementPaid time off to volunteer & company-sponsored volunteer events throughout the yearOther benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term DisabilityKey ResponsibilitiesPresent and create proposals to clients based on scope of work based per meeting or eventOversee communication with all vendors related to dedicated meetings and events (hotels, venues, AV, DMC, transportation, entertainment, speakers, etc.)Sourcing of meeting/event venues and vendors including negotiation & contract execution with legal, and strategic sourcing support as needed.Designs and creates event website registration links/invitations and mobile applications (where applicable)On-site meeting/event management including domestic and some international destinationsAssist with developing design strategy for applicable meeting and event, alongside client and leadershipManage activity results throughout all meeting and events-assist with conducting post meeting/event surveys, writing reports, and documenting feedback. Report as needed to supervisorDedicated to meet all meeting and event expectations; including consultation, and logistical planning (meeting specifications, general session and special event design and management, and group travel integrations)Inspect venues to ensure that they meet the client's requirements (if necessary)Responsible for negotiations and contract accuracy with client for executionCoordinate event services including room blocks, travel, ground transportation, food and beverage service, audio visual and meeting room logistics, etcProvide sample communication campaigns and timelines to ensure established deadline are achieved Develop internal files and documentation storage including tracking sheets, calendar reminders, contracts, request forms, commissions, fees and misc. notesRequest and review final folio prior to preparing and delivering final invoice to clientEnsure complete client satisfaction by obtaining 100% meeting satisfaction with the client stakeholder/ Provide onsite, white glove service, where applicableParticipate in quarterly reviews with clientWork hand in hand with international units overseeing event management and CVENT integration from internal technologyMinimum Qualifications:BA/BS in Hospitality, Hotel Management, Business, or a related field is preferred5+ years’ experience in meeting/event design, development and coordinationCMP certification is preferredCVENT experience and certification is preferredProficient with Cvent registration tool used to manage registration and event logistics is strongly preferredStrong working knowledge and advanced skills in the Microsoft Suite Office products, including Word, Excel, Outlook, PowerPoint, etc.Ability to travel 25% for onsite support (including internationally) and internal company meetingsRequired Skills/CompetenciesDemonstrated success in managing a corporate client accountAbility to support multiple teams by representing Meeting Planning Excellent interpersonal communication skills – both verbal and written, and ability to work with multiple business units and corporate clients, including overseas businesses and personnelRequired Skills/Competencies Continued:Ability to manage dedicated clientAbility to multi-task in a fast-paced environmentAbility to work well independently and as part of a teamAbility to maintain a calm and composed when working with corporate client, vendors and partnersSelf-starter and highly motivated and dedicated to delivering excellent serviceExtended hours during on-site meetings, overseas trips and during peak workloads or special projectsComputer skills, research skills and knowledge of PC software applications including registrationAbility to manage international meetings, events, hotels and travelFull time Associates are offered a comprehensive benefits package that includes:Medical, Dental, and Vision plan optionsUp to 2 weeks Paid parental leave 401k plan with company match up to 7%2+ weeks of PTO within your first yearPaid company holidaysCompany provided volunteer opportunities + 1 volunteer day per yearFree AAA MembershipContinual learning reimbursement up to $5,250 per yearAnd MORE!

Check out our Benefits Page for more informationACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions.

Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.Job Category: Customer ServiceOriginally posted on Himalayas