Program Manager, EMR Connectivity

At Adaptive, we’re Powering the Age of Immune Medicine. Our goal is to harness the power of the adaptive immune system to transform the way diseases are diagnosed and treated.As an Adapter, you’ll have the opportunity to make a difference in people’s lives. With Adaptive, you’ll create a career highlight through collaboration with bright, curious colleagues working at the apex of innovation and application.It’s time for your next chapter. Discover your story with Adaptive.Position OverviewAt Adaptive, we are revolutionizing diagnostic testing by delivering precise, timely, and actionable insights to healthcare providers and their patients.

Our mission is to harness cutting-edge technology and data integration to ensure MRD results drive better clinical outcomes. As part of that mission, we are seeking a Program Manager, EMR Connectivity, to support EMR and LIS integrations across our clinical network.This role is responsible for leading the planning, coordination, and execution of EMR and LIS integration initiatives that enable seamless ordering, results delivery, and clinical data exchange. This role bridges technical implementation and project delivery—working closely with internal engineering, product, and operations teams as well as external health system partners to deliver secure, scalable, and reliable connectivity solutions. The ideal candidate combines deep interoperability expertise with strong leadership, communication, and stakeholder management skills to ensure successful integration delivery across a growing healthcare ecosystem.Key Responsibilities and Essential FunctionsTechnical Oversight: Leverage technical expertise to guide the design, configuration, and validation of HL7, FHIR, and API-based interfaces supporting clinical ordering, results, and data-sharing workflowsStakeholder Management: Serve as primary technical liaison between Adaptive and external partners (e.g., Epic, Cerner, Athena, etc.), ensuring clear communication, alignment on technical requirements, and timely resolution of issuesProject Governance: Develop and maintain detailed project plans, risk logs, and communication cadences to track milestones and ensure transparency across teamsPerformance Monitoring: Oversee production performance and data integrity, collaborating with support and engineering teams to troubleshoot and optimize live interfacesProcess and Scalability: Drive documentation, standardization, and automation of integration workflows to enable repeatable, high-quality deploymentsContinuous Improvement: Document stakeholder input and retrospective technical learnings to support internal process optimizations and best practice standardizationsCross-Functional Coordination: Partner with engineering, product, lab operations, compliance, and commercial teams to align integration efforts with business and clinical objectivesCompliance and Security: Comply with rigorous standards for HIPAA, CLIA/CAP, and data security across all integrations and documentationAll other duties as assignedPosition Requirements (Education, Experience, Other)RequiredBachelors and 7+ years in technical program or project management, with a focus on healthcare data integrations or EMR interoperabilityStrong expertise with Epic (Aura experience a plus) and other major EHRs; able to map clinical workflows into technical build and configuration.Proven ability to juggle multiple concurrent projects while maintaining rigorous documentation (workflows, test plans, go-live artifacts)Detail-oriented with a focus on system stability, data integrity, and post-go-live optimizationTrack record of troubleshooting interface issues and optimizing post-go-live performance in diagnostic-lab or clinical environments.Exceptional communication skills—translate complex technical concepts for non-technical audiences and mentor client staffCross-functional leadership and customer-success orientation, ensuring high stakeholder satisfaction and quality outcomesStrict adherence to HIPAA, CLIA/CAP, and cybersecurity standards throughout the integration lifecyclePreferredHistory of leading technical teams and providing on-site go-live “elbow” support while driving continuous improvement via KPIs and retrospectivesAdvanced analytical/problem-solving skills and strong documentation practices that capture decisions and drive scalabilityHigh emotional intelligence and ability to thrive in fast-paced, ambiguous environments while balancing competing prioritiesProven partner to Sales/Product teams, translating voice-of-customer into roadmap inputs and tailored integration strategiesPassion for world-class service and intrinsic motivation to exceed client expectations in a high-growth diagnostics or health-IT settingWorking ConditionsPrimarily remote with infrequent travel (up to 5%) for client engagements, go-lives, and/or training.May require occasional work during evenings or weekends to support critical implementations.Daily use of a computer and virtual communication tools; must be able to read, write, and communicate clearly in digital formatsCompensationSalary Range: $113,500 - $170,300Other compensation elements include:equity grantbonus eligibleALERT: Malicious groups posing as Adaptive employees have recently used fraudulent email aliases to extend employment offers, provide fake documents, and request sensitive personal and financial information.

Legitimate Adaptive employment opportunities are initiated through our careers page and extended after multiple interviews with verified employees. Adaptive does not ask new hires to purchase anything out-of-pocket, including home office supplies and equipment. Interested in this position, but don’t meet all the requirements? Adaptive is committed to building diverse, equitable, and inclusive teams across our organization.

Please consider applying even if your experience doesn’t match all the qualifications; you may be the exact candidate we’re searching for!Adaptive is not currently sponsoring candidates requiring work authorization support for this position.Adaptive’s posted compensation information includes a base salary (or hourly rate) range and summary of other available total compensation. The base salary range represents a minimum-to-maximum salary (or hourly rate) available to candidates upon extension of offer. Base salary is thoughtfully considered upon offer and is determined through multiple evaluation checks throughout the interview process, including: a candidate’s ability to meet minimum qualifications (skills/experience/education), a candidate’s ability to thoughtfully address preferred qualifications, current market conditions, and internal pay equity. Listed base salary is exclusive of bonus, commission, equity, differential pay, benefits, and other incentives.Adaptive's benefits at-a-glance.Adaptive Biotechnologies is an Affirmative Action and Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Please refer the “Know Your Rights: Workplace Discrimination is Illegal” Poster for more information. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email hr@adaptivebiotech.com.If you have a disability and you believe you need a reasonable accommodation to search for a job opening or to submit an online application, please e-mail accommodations@adaptivebiotech.com. This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.

Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.NOTE TO EMPLOYMENT AGENCIES: Adaptive Biotechnologies values our relationships with our Recruitment Partners and will only accept resumes from those partners who have active agreements with Adaptive. Adaptive Biotechnologies is not responsible for any fees related to resumes that are unsolicited or are received by any employee of Adaptive Biotechnologies who is not a member of the Human Resources team.Originally posted on Himalayas