Operations and Chief People Manager

Allies4Outcomes (A4O) is an innovative, fast-growing for-profit organization building systems and services that strengthen communities. We are seeking a highly organized, adaptable Operations & Human Resources Manager to work closely with the COO, CFO, and CAO to support daily operations and build scalable internal infrastructure as we grow. A4O’s customer service philosophy is grounded in responsiveness, accountability, and partnership—ensuring that every interaction reflects our commitment to excellence, clear communication, and solutions-oriented support. Visit www.allies4outcomes.com to learn more about our company culture and Leadership & Practice Capacity-Building© model.Position OverviewThis mid-level leader will play a critical role in operational execution and HR administration.

The ideal candidate thrives in a dynamic, build-as-we-go environment and is comfortable balancing strategic coordination with hands-on implementation.Key ResponsibilitiesOperationsCoordinate deployment and tracking of equipment for the Intensive Support Social Work TeamSupport internal systems development and process improvementAssist with data analytics, reporting, and data entry to support performance tracking and complianceMaintain operational documentation and internal workflowsSupport cross-functional coordination with finance and administrative leadershipCoordinate with new contractors to ensure completion of onboarding processes and execution of required contractual documents.Human Resources Manage onboarding and offboarding processesMaintain personnel files and HR documentationCoordinate payroll inputs and benefits administrationTrack employee leave, PTO, and compliance requirementsSupport recruitment logistics, manage ads for positions, interview scheduling, and offer processingAssist with performance review processes and documentationMonitor HR compliance requirements (federal and state)HR Coordination & GovernanceServe as primary internal liaison to the organization’s HR attorneyCoordinate with external HR partners to maintain and update the employee handbookEnsure policies, procedures, and documentation align with legal and regulatory standardsSupport the implementation of HR best practices appropriate for a growing for-profit organizationQualifications10 years of experience in operations, human resources, or a combined roleExperience in a for-profit environment is HIGHLY preferred; creativity and thinking outside the traditional ways of doing things are needed for this position. This is an important quality.Strong organizational systems thinking Proficiency in HR platforms and data management systemsDemonstrated ability to manage confidential information with discretionComfort working in a fast-paced, innovative, forward-thinking organization that is continuously evolving and building new systems in real time.Bachelor’s degree required; Master's preferred, HR certification (e.g., SHRM-CP, PHR) preferredIdeal CandidateYou are detail-oriented, operationally disciplined, and adaptable in execution. You intentionally align your work products, decision-making, and leadership approach with the A4O Leadership & Practice Capacity-Building Model, ensuring that internal operations reflect the same rigor, accountability, and continuous learning that guide our external work. You understand that infrastructure and culture are not separate from impact; it enables it.You recognize that growth-stage organizations require flexibility, initiative, confidence, the ability to work independently, and strong problem-solving instincts.

You are comfortable building systems while simultaneously operating within them. Ambiguity does not stall you—you assess, prioritize, implement, and refine. You anticipate needs before they become problems and design scalable, compliant, and responsive processes. You attend to deliverables and evolve products.You are equally comfortable deploying laptops and equipment to a field-based Intensive Support Social Work Team as you are coordinating HR compliance documentation with legal counsel.

You move fluidly between hands-on operational tasks and higher-level administrative coordination. You understand that both are essential and approach each with professionalism and care.You bring structure without rigidity. You create clarity through documentation, workflow design, and data tracking, while remaining responsive to evolving organizational needs. You see infrastructure-building, HR systems, compliance processes, operational logistics, and data integrity as mission-critical work that strengthens staff performance, protects the organization, and positions A4O for sustainable growth in a competitive, for-profit environment.Salary: $30.00 - $45.00 / hrOriginally posted on Himalayas