Engineering Manager, Managed Services

HomeRemote JobsEngineering Manager, Managed ServicesCanonicalEngineering Manager, Managed Services Job SummaryThis role involves managing a distributed engineering team focused on delivering and operating managed cloud services using technologies like Kubernetes and OpenStack. The candidate should have experience with Linux system administration, open source development, and software delivery using languages such as Python or Go. Responsibilities include overseeing service quality, team health, and process discipline while collaborating with customers and internal teams. The position is globally remote and offers benefits such as professional development support, travel opportunities, and work-life balance initiatives.Required SkillsPythonCloud TechnologiesCustomer ServiceSoftware DevelopmentDistributed SystemsTeam ManagementGoAgile MethodologiesJavaLinuxC++COperations ManagementOpenStackManaged ServicesSystem AdministrationBenefitsWork from HomeWellness ProgramEmployee Assistance ProgramTravel OpportunitiesPerformance BonusAnnual LeaveLearning and Development BudgetRecognition RewardsAnnual compensation reviewMaternity and paternity leaveJob DescriptionCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.

Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing. We are hiring an Engineering Manager ... This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.

The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. From Kubernetes to OpenStack and everything in-between, you’ll be working with the latest technology in a fast-paced engineering environment. As a Cloud Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations and consistent product improvement engineering. Collaboration with customers, product engineering, and operations is critical to success.

Location: This is a globally remote role. The role entails Manage a growing engineering team to optimise the quality and velocity of both development and operations Identify and measure team health indicators Implement disciplined engineering and operations processes Represent the BootStack team with respect to stakeholders, customers, and external teams Ensure proper team focus on priorities, milestones, and deliverables Work to meet service level agreements with customer deployments around the globe Deliver quality managed services in a consistent, timely manner What we are looking for in you Bachelors (or equivalent) education in a technology field Proven track record of professional experience of either software delivery using Python, Go, C, C++, Java, or similar and/or managing operations teams Proven experience with OpenStack Demonstrated strong commitment to testing methodologies and maintainable code quality Experience with Linux system administration, Ubuntu/Debian a plus Strong communication and cooperation skills Experience with agile software development methodologies Experience working in and managing distributed teams Technical aptitude for understanding complex distributed systems Experience with cloud topologies and technologies Travel to team and company events and customer meetings, roughly 20% or less What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission.

We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software.

We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination.

Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote Interested in this job?Application deadline: Open until filledApply Now Canonical Canonical makes open source secure, reliable and easy to use, providing support for Ubuntu and a portfolio of enterprise-grade technologies. Founded in 2004, Canonical operates globally with team members in over 80 countries. See more jobs Date PostedJanuary 20th, 2026Job TypeFull TimeLocationHome based - WorldwideSalaryCompetitive ratesApply Now Save (coming soon)Exciting fully remote opportunity for a Engineering Manager, Managed Services at Canonical.

Offering competitive salary (full time). Explore more remote jobs on FlexHired!Safe Remote Job Search TipsVerify Employer ThoroughlyResearch the company's identity thoroughly before applying. Check for a professional website with contacts, active social media, and LinkedIn profiles. Verify details across platforms and look for reviews on Glassdoor or Trustpilot to confirm legitimacy.Never Pay to Get a JobLegitimate employers never require payment for applications, training, background checks, or equipment.

Always reject upfront payment requests or demands for bank details, even if they claim it's for purchasing necessary work gear on your behalf.Safeguard Your Personal InformationProtect sensitive data like SSN, bank details, or ID copies. Share this only after accepting a formal, written job offer. Ensure it's submitted via a secure company system or portal, never through insecure channels like standard email attachments.Scrutinize Communication & InterviewsWatch for communication red flags: poor grammar, generic emails (@gmail), vague details, or undue pressure. Be highly suspicious of interviews held only via text or chat apps; legitimate companies typically use video or phone calls.Beware of Unrealistic OffersIf an offer's salary or benefits seem unrealistically high for the work involved, be cautious.

Research standard pay for similar roles. Offers that appear 'too good to be true' are often scams designed to lure you into providing information or payment.Insist on a Formal ContractAlways secure and review a formal, written job offer or employment contract before starting work or sharing final personal details. Ensure it clearly defines your role, compensation, key terms, and conditions to avoid misunderstandings or scams.Previous slideNext slideMore tips for finding safe remote workRelated JobsCanonicalCloud Engineering ManageryesterdayFull Time Home based - WorldwideCanonicalCloud Professional Services ManageryesterdayFull Time Home based - WorldwideCanonicalEmbedded Linux Field Engineering Manager (Americas only)yesterdayFull Time Home based - WorldwideCanonicalEngineering ManageryesterdayFull Time Home based - WorldwideCanonicalEngineering Manager - AppArmoryesterdayFull Time Home based - WorldwideSubscribe NewsletterNever miss a remote job opportunity. Subscribe to our newsletter today and receive exclusive job alerts, career advice, and industry insights delivered straight to your inbox.Subscribe