Sr. Product Owner (Fusion Risk Management Exp. Required)Job Level: W2T ConsultantJob Location: RemoteTravel Expectations: 10%Job Classification:Temporary (W2T) Join Centric Consulting – A Culture You’ll Love At Centric Consulting, we've cultivated a unique approach to business. Our business is built on three fundamental principles: Enjoy the people you work with, have fun, and do great work.
These principles define our consulting model and have crafted one of the most vibrant cultures in the consulting industry – celebrating individuals, collaboration, and lifelong friendships. As a product owner you are accountable for the end-to-end lifecycle of SaaS technology solution for Business Continuity. In this position you will partner with other internal teams and support users across 12 lines of business. As a Product Owner, you will maximize business results through effective management, support, and continuous enhancement of a Business Continuity Technology software system and drive the product vision to reality. In this role, you will: Work with the Business Continuity Community to create implementation mapping for data point into the tool.
Manage and deliver on all aspects of administration and configuration, vendor release management, change management, access management, system maintenance, and end user support. Maintain administrative procedures, and other related documentation. Build and maintain collaborative partnerships with users and develop in-depth understanding of their business process; identify opportunities to streamline and automate processes for end users. Lead all stages of configuration and system integrations, including researching functionality, planning with stakeholders, requirements gathering, configuration, testing, communications, and go-live.
Design, test, and implement configurations, including general settings, security settings, roles and permissions, assessment templates, risk rules, and workflows. Partner across the team to maintain user guides, training, risk calculation documents, templates, or other resources to effectively support end users. Ensure quality product delivery by developing and maintaining expertise of functionality, including participation in the community. Share relevant updates with stakeholders; facilitate testing and decision-making for implementation of new functionality.
Define, implement, and analyze product metrics to proactively optimize user experience and product performance. Manage relationship with vendor contacts and build a strong partnership with the support team; ensure product enhancement requests and questions are prioritized and timely addressed. Manage issues and bug fixes and partner with applicable IT teams to timely address issues. Conduct analysis to ensure root cause issues are addressed.
Proactively investigate problems and provide workable recommendations and solutions. Promote an environment that encourages employee engagement and fosters an inclusive workplace. Perform related duties as required or assigned.Who You Are: Experience in the Database environment creating, building hierarchy, developing templates, user access, security, import/export capabilities. Excellent communication, presentation, facilitation, and writing skills.
Proven ability to collaborate, build relationships and influence individuals at all levels in a matrix-management environment as well as external vendors and service providers. Experience working/developing in Fusion Risk Management (and/or Apex within Fusion)OnSolve Platform Experience (through Crises 24) Background/experience with Business Continuity and Disaster Recover Two years of college and 7 years of professional work experience or Bachelor’s degree and minimum of 5 years of professional work experience Total Rewards: We proudly offer competitive compensation, a comprehensive and well-rounded benefits package for full-time employees that have been designed to nourish your well-being, such as health coverage, wellness programs, 401K company match, self-managed PTO, and other unique incentives that celebrate your accomplishments. Remote and Hybrid WorkTime Off When You Need ItBenefits That FlexProfessional Development While benefits eligibility may vary for roles that are not full-time, we provide unique opportunities for growth, skill development, and more. Regardless of your role, you’ll be part of a collaborative environment where every team member contributes to our shared success.
Discover more about our benefits by exploring additional details here benefits. Who We Are: Founded in 1999 with a remote workforce, we combine the benefits of experience, flexibility, and cost efficiency to create tailored solutions centered on what’s best for businesses. Now numbering more than 1,400 employees in the U.S. and India, we’re committed to solving clients’ toughest problems and delivering on our mission of providing unmatched experiences. Our purpose at Centric Consulting is to bring unmatched experiences to clients and employees.
These aren't just words we use — it's how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure we are a place where everyone can create a sense of belonging and feel respected for who they are. What Makes Centric a Great Place to Work? We know that creating and sustaining an authentically welcoming culture requires that we all play a part in promoting diversity, equity, and inclusion, from our business practice to how we show up for employees and communities.
This is how we bring our mission and core values to life, working together to provide the highest quality services to our clients while allowing our employees to reach their full potential. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Reasonable accommodations are available for candidates during all aspects of the selection process.
Please advise the talent acquisition team if you require accommodations during the application or interview process. Originally posted on Himalayas