Contract Product Efficiency Analyst

Why Deephaven Mortgage?Deephaven Mortgage has been a pioneer and leader in non-QM since our origin in 2012. Our longevity and strength in the non-QM space has allowed a significant number of borrowers to achieve homeownership who otherwise would not have under traditional requirements. Deephaven champions mortgage borrowers whose independence, entrepreneurial drive and determination are often the very reason they cannot qualify for a traditional loan.We continuously and responsibly innovate new mortgage products and programs that put homeownership within reach of millions of borrowers and investors that need and deserve financing through lending ingenuity that is supported by common-sense underwriting.Deephaven is comprised of two lending platforms. Our wholesale channel offers loans through a network of over 1,000 independent mortgage brokers.

Our correspondent channel buys loans from over 200 correspondent partners.Deephaven’s headquarters are in Charlotte, North Carolina. To learn more about our innovative loan solutions please visit www.deephavenmortgage.com or email us at info@deephavenmortgage.com.Job OverviewThe Contract Product Efficiency Analyst will focus on driving product efficiency improvements by identifying and implementing strategies that reduce production costs and minimize waste. This includes analyzing processes, identifying inefficiencies, and recommending changes to optimize resource use and enhance overall product quality. They will work closely with the Technology and Business teams to define and document requirements and lead the accurate and timely execution of projects and enhancements.

They will utilize questioning techniques, mortgage industry knowledge, system knowledge, and testing knowledge to drive accurate business requirements for projects and system enhancements. The candidate will be responsible for defining and prioritizing the product backlog, ensuring that the development team delivers high-quality features that meet the needs of our customers and business stakeholders. The candidate should have a strong understanding of communication, problem-solving skills, and the ability to collaborate with team members and stakeholders.What You’ll DoEvaluate current operational processes to identify inefficiencies. Recommend and implement changes to enhance efficiency, improve system functionality, and drive revenueContribute to the creation and maintenance of the product roadmap, balancing long-term strategy with short-term needsDevelop and maintain prioritized product backlog aligned with business objectives Identify and define sales and operational product requirements through detailed user stories and clear acceptance criteria to deliver to Technology partnersAnalyze test results to ensure technology changes align with business needs and oversee the implementation of changes to ensure they are executed as planned and deliver the expected benefitsPartner with stakeholders, business SMEs, vendors, and technology team members to define project scopes, objectives, schedules, requirements gathering sessions, training needs, P&P updates, and implementation goals drive product enhancements and projects Track, manage, and document all project or enhancement related tasks in the project management software utilizing agile methodology and holding responsible parties accountable for adherence to delivery deadlinesCreate and deliver Training and Communications for impactful system changes as neededWhat We NeedContract position- 1099 onlyAll DH employees must be able to work cooperatively as team membersBachelor’s degree•2+ years of Business Analyst, Quality Analyst, and/or Project Management experience2+ years of Mortgage or Financial Industry experience (non-QM a Plus)2+ years of experience with Quality Assurance TestingExperience using Ellie Mae Encompass or other Loan Origination SystemExperience with Asana or other PM softwareStrong foundation in Project Management Methodologies, especially AgileAbility to effectively communicate verbally and in writing to both business units and development team membersStrong understanding of a technology ecosystem and how the systems work to support business goalsAbility and willingness to learn quicklyMust maintain thorough documentation and show excellent attention to detailStrong ability to task switch effectively and manage multiple prioritiesExperience with MS Office products (Excel, OneNote, Outlook, PowerPoint, Visio, and Word)Works well in a collaborative environment that is high energy and drives towards goalsAbility to be adaptable and manage ambiguity from the business unitsAptitude to continually learn new areas of the business, technology, and the PMOAdhere to all corporate policiesCompensation for this contractp position will be $40 to $65 per hour depending on experience level.Privacy PolicyThis organization participates in E-VerifyOur PerksFlexible Time to Recharge – Personalized Time Off for What Matters (because rest isn't one-size fits all)Future Finance Focused – Generous employer-matched 401(k) planCommunity Connect– Philanthropy Committee that creates charitable initiativesHealth from Day One – Comprehensive health insurance starting on day one of employmentFamily Matters – Competitive maternity and paternity leaveCulture & Celebrations – Culture Committee with team-building events and celebrationsIdeas Welcome – Encouraging thought leadership and innovationGuidance & Growth – Mentorship opportunities for career developmentPerk Up – Exclusive discounts on travel, tech, pets, legal, and moreOriginally posted on Himalayas