Spanish Speaking Customer Service Agent For Electronics Company Work Greece

Mercier Consultancy MD is excited to announce an opening for a Spanish Speaking Customer Service Agent with a leading electronics company. This role provides the opportunity to work in beautiful Greece while offering superior support to Spanish-speaking customers. Your expertise and dedication will play a vital role in ensuring a positive customer experience with our innovative electronic products.

Responsibilities

• �� Provide exceptional support to Spanish-speaking customers via phone, email, and chat, answering inquiries related to our electronics products.
• �� Assist customers with product information, troubleshooting issues, and order management.
• �� Handle customer complaints with professionalism and aim for swift resolutions to enhance satisfaction.
• �� Accurately log customer interactions in our CRM system to maintain a high level of service quality.
• �� Collaborate with internal teams to ensure that customer feedback is incorporated into product development and service improvement.
• �� Stay current on product knowledge and updates to provide informed assistance to clients.

• �� Fluency in Spanish (both written and spoken); proficiency in English is an advantage.
• �� Experience in customer service, preferably in the electronics or technology sector.
• �� Strong communication and interpersonal skills with a focus on client satisfaction.
• �� Effective problem-solving abilities and a proactive approach to customer needs.
• �� Familiarity with CRM software and general computer skills.
• �� Self-motivated with the ability to work independently in a remote setting.
• �� Willingness to embrace new challenges and grow within the company.

• �� Competitive Monthly
• �� Monthly Performance Bonus
• �� Fully Paid Training
• �� Health Insurance
• �� 2 Extra Salaries Per Year
• �� And Much More...

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