Demonstrate empathy and professionalism via all communication methods, including: phone, video, email, slack, text, and patient portal messages 
Complete a high volume of prior authorizations 
Perform clinical administrative functions within scope of certification 
Following provider instructions, demonstrates accurate, timely, and efficient follow through with pharmacy refills, obtaining, reporting and tracking of lab results, medical records, leaving phone messages, and responding to patient messages 
Remain in compliance with HIPAA, and protect all patient health information (PHI) in accordance with Federal and state regulation What you will need to succeed: ð± National Medical Assistant Certification (CMA or RMA) from NHA, AMT OR AAMA required Prior experience utilizing the CoverMyMeds system required Experience submitting prior authorizations for weight loss medications electronically and over the phone Please mention the word **UNDISPUTABLE** and tag RMmEwMjo0NzgwOjM6OmU= when applying to show you read the job post completely (#RMmEwMjo0NzgwOjM6OmU=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.