Medical Virtual Assistant (LATAM – Remote)
About the Role
We are hiring Medical Virtual Assistants in Latin America to support U.S.-based healthcare providers. This role is ideal for candidates with medical, clinical, or healthcare administrative experience who want long-term, stable remote work with U.S. clients.
You will work directly with healthcare professionals and administrative teams to support daily medical operations while maintaining strict confidentiality and professionalism.
Key
Responsibilities
• Schedule patient appointments and manage provider calendars
• Communicate with patients via phone, email, and patient portals
• Update and maintain Electronic Medical Records (EMR/EHR)
• Verify insurance eligibility and assist with authorizations
• Support billing, claims follow-up, and documentation
• Prepare intake forms, medical reports, and correspondence
• Coordinate between providers, staff, and patients
• Follow HIPAA and U.S. healthcare compliance standards
Required
Qualifications
• Healthcare background required (Medical Assistant, Medical Admin, Nurse Assistant, Medical VA, or similar)
• Experience with EMR/EHR systems (Epic, Athena, Cerner, eClinicalWorks, etc.)
•
Strong medical terminology knowledge
•
Advanced English (written & spoken)
• High attention to detail and confidentiality
• Reliable high-speed internet and quiet workspace
Preferred
• Experience supporting U.S. healthcare providers
• Mental health, primary care, or specialty clinic experience
• Insurance verification or billing experience
•
Bilingual English/Spanish
What We Offer
•
Competitive compensation
•
Stable, long-term contracts
•
Exposure to U.S. healthcare systems
• Growth opportunities into senior medical or operations roles
•
Fully remote work from anywhere in LATAM
Originally posted on Himalayas