Field Services Vendor Manager

Position: Field Services Vendor Manager

Department: Technical Services

Location: Remote

• Reporting To: Field Services Team Lead
• Subordinates: None
• Suitable For 3-5 years of industry experience

Job Functions

• Field Services Vendor Management's role is to source, assess, on-board new service
• partners and off-board uncooperative service partners for TRT.
• It is the responsibility of FS-VM to recruit quality service partners and develop strategic
• relationships with them to align with TRT’s strategies and objectives.

Workflow:

• �� Proactive sourcing & onboarding of service partners on the assigned region making
• sure that they are within the market value.
• �� Offboarding of inactive service partners
• �� Annual renewal of service partner contracts
• �� Handle the SeP sourcing task for within the ASSC process for transition of new
• customers.
• o On board at least 3 service partners (SePs) per customer location within 1
• hour radius within the span of the 30-days transition period.
• �� Arrange block of hours purchase for the trusted SePs with spare parts.
• Deliverables Required:
• �� Maintain a minimum of 3 active service partners per customer location
• �� Onboarding of 5 Service Partners per week with complete contract and within the
• market value.
• �� All answers from service partners related to onboarding, contracts and offboarding
• are answered the same day.
• �� Able to elaborate to service partner the potential scope of work and SLA
• expectations.
• �� Negotiate with new service partners for the rates to be below the market value
• �� Close the ASSC tasks within 21 days.
• �� No inactive service partners are in SPDB (Service Partner Databa

• Requirements:
• �� Excellent negotiation skills
• �� Excellent in MS Excel, and Outlook
• �� Prior experience in business development, sales, partnerships, community
• management, and other relevant roles
• �� Strong written and verbal communication skills, ability to communicate with
• individuals from a variety of countries and locations.
• �� Must have 1 year of experience handling IT system hardware break fix
• �� Willing to work in day, mid or night schedule depending on reginal assignment.

• Work remotely

Salary: USD 600 monthly

Originally posted on Himalayas