People Operations Specialist, Shared Services

**Internal Job Posting**This posting is intended for current Vital Farms employees. If you are not an employee, please visit ourcareers page to view available opportunities and follow the appropriate application process.Finding the right place to grow your career isn’t (over) easy, so we’re here to help by sharing a few reasons why the grass is greener at Vital Farms. We think you’ll appreciate our focus on Conscious Capitalism, which drives business decisions that benefit all our stakeholders (leading to even better business results). You might be drawn to our innovative approach and refusal to settle for the “way things have always been done.” Or you could find it exciting to grow your skills while working for an industry-leading brand.

Whether you’re into our values, our brand, or our egg-cellent puns, we hope you’ll join our Crew and help us change the world 108 square feet at a time!At Vital Farms, we’re proud of the diverse communities we serve and the stakeholders who help bring our purpose to life. We’re committed to fostering an inclusive and collaborative environment where every crew member feels valued. We see this as one of our greatest strengths - and your role is key to helping us build on it.Your Role:The People Operations Specialist is responsible for the day-to-day administration of core People Operations processes, serving as the first point of contact for crew members and people managers and ensuring accurate, timely execution of employee lifecycle transactions. Reporting to the Head of Shared Services, this role plays a critical part in delivering a consistent, high-quality crew member experience through ownership of transactional work, strong data integrity across People systems, and a service-oriented, continuous improvement mindset.

The People Operations Specialist partners closely with HR Business Partners and subject matter experts, appropriately escalating complex or sensitive matters while contributing to the evolution of a scalable, efficient shared services model.What You'll Do:Own the day-to-day administration of employee lifecycle transactions, including onboarding, transfers, job changes, and offboardingServe as the first point of contact (Tier 0–1) for crew members and people managers regarding People Operations questionsSupport standardization and adoption of shared services processes, ensuring consistent execution across teams and locationsRespond to routine inquiries using documented processes, knowledge articles, and standard proceduresAct as a liaison between crew members, people managers, and the People team to help resolve basic issuesEscalate complex, sensitive, or out-of-scope questions to appropriate subject matter expertsComplete employee data entry, updates, and ongoing maintenance in UKG and related People systemsPerform routine and ad hoc data audits to ensure accuracy, completeness, and complianceSupport manual data entry, data cleanup, and system corrections as neededHandle sensitive crew member information with discretion, professionalism, and confidentialityMaintain and update operational documentation, workflows, and standard operating proceduresIdentify trends in recurring questions or issues and flag opportunities to improve processes, documentation, or self-service resourcesSupport continuous process improvements that increase efficiency, accuracy, and consistency across People OperationsAssist with the implementation of new processes, tools, or system enhancementsContribute to People Operations and shared services projects Act like an owner and assist with other projects as assigned What You Bring to the Table:Bachelor’s degree in business administration, operations management, HR, or a related fieldMinimum of 2 years of experience in HR administration, shared services, or a related roleExperience working in HR systems and managing sensitive data; UKG experience strongly preferredExperience working in and/or implementing a case management systemStrong attention to detail with a process-oriented mindsetAbility to manage a high volume of transactional work while balancing competing prioritiesStrong written and verbal communication skillsCustomer-focused, collaborative, and solutions-oriented working styleAbility to work independently, navigate ambiguity, and escalate appropriatelyProject coordination or process improvement experience is a plus10-20% travel is required for meetings, company trainings, and events You’re no hero – You know the power of teamwork and celebrate the work of others before your own.You give a sh*t – You believe in acting like an owner and making Vital Farms a place to be proud of.You raise the standards – You know growth can be hard, but you strive to improve yourself and others each day.You can walk in someone else’s boots – You seek to understand other’s viewpoints and think that you get to better answers by sitting on the same side of the table.You don’t walk on eggshells – You’re not afraid to leave the bullsh*t behind and have honest conversations.We recognize that talent comes in many forms. Even if you don’t meet every requirement, we encourage you to apply. You may have strengths we haven’t yet considered!What We Bring to the Table:A fast-paced, energetic, remote environment with passionate people who are leading a movement to bring ethically produced food to the table.Competitive pay and benefits (Medical, Dental, Vision, and Paid Parental Leave, just to name a few).Generous retirement contributions: 401(k) + 3% Contribution from Day 1.Free eggs and butter (yes, really!), along with friends and family discounts.Fun team SWAG that will make you the talk of the town.Professional development opportunities and an amazing team dedicated to your growth.Originally posted on Himalayas