Track & Trace Representative

About us:

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

At this point, Zelh is looking for a Track & Trace Representative for our third-party logistics company which specializes in Reliable Domestic and International Shipping Services.

Responsibilities:

• Daily communication with drivers and customers

• Notifying appropriate parties of any issues

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Inputting updates into the system

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Answering incoming calls from clients

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Scheduling appointments

• Maintaining current knowledge of market trends in the transportation marketplace

• Other duties as required by business needs or as assigned

• Working conditions:
• Work schedule: Monday - Friday 8 am - 5 pm (EST time)

• Competitive Salary in USD
• Remote mode of work
• 10+ business days of paid time off
• Team building and corporate events
• Equipment provided
• A supportive team

Requirements

• English level Upper-Intermediate (B2) is A MUST

• Ability to work in a high-stress/paced environment

• Outstanding organizational and coordination abilities

• Excellent communication and interpersonal skills

• Experience in Customer Support will be appreciated

• PC proficient (Microsoft Office preferred)

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Excellent problem-solving abilities

Originally posted on Himalayas