Operations Manager

We’re thrilled that you are interested in joining us here at the Amynta Group!

• The Operations Manager supports Automotive Assurance Group’s operational management of dealer programs by overseeing production reporting, monitoring program compliance, coordinating dealer onboarding, and supporting dealer account administration.
• This role maintains and analyzes dealer rooftop production reports, conducts monthly program audits to ensure compliance with warranty program guidelines, and administers program activities such as Max Rewards failure assignments. The position coordinates dealer agreements and onboarding for new program participants, manages dealer system access, and oversees operational supply inventory and ordering.
• Additionally, the role assists with monitoring dealer accounts receivable, supports resolution of dealer contract cancellations and reinstatements, and provides operational support to the sales team to ensure efficient program administration and dealer service.

Dealer Production Reporting & Analysis

Maintain and analyze dealer rooftop production reports, including contract counts and agency income by dealer. Monitor reporting trends, reconcile discrepancies, and provide contract count comparison reporting to support operational and sales decision-making.

Dealer Program Compliance & Audits

Conduct monthly audits of Lifetime and 3/3 Limited Warranty blanket programs to ensure dealer compliance with program guidelines. Identify discrepancies, reconcile missing qualified contracts, and coordinate corrections as needed.

Max Rewards Program Administration

Monitor Max Rewards program activity and review failure reports. Evaluate and assign failures to the appropriate program participants and coordinate resolution as needed.

• Dealer Onboarding & Agreement Coordination
• Manage the preparation, review, and submission of dealer agreements for new program enrollments. Coordinate with internal teams and dealer personnel to ensure timely and accurate onboarding.

Operational Supply Management

Oversee inventory levels of dealer support materials including POP materials, chemicals, and theft prevention supplies. Coordinate ordering and distribution to ensure dealers maintain adequate program resources.

Dealer System Access Administration

Manage dealer user access within internal systems, including onboarding new users, maintaining user permissions, and facilitating password resets to ensure secure system access.

Dealer Accounts Receivable Support

Monitor dealer accounts receivable activity and assist with collection efforts by coordinating with dealers and internal accounting teams to resolve outstanding balances.

Dealer Operational Support

Serve as a point of contact for dealer operational requests including contract cancellations, reinstatements, and cancellation credit releases. Investigate requests and coordinate resolution with internal teams.

Sales Operations Support

Provide operational and administrative support to the sales team by coordinating dealer program activities, supporting reporting needs, and assisting with internal operational processes.

The Amynta Group (the “Company”) is committed to a policy of

Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship.

Please inform the Company's personnel representative if you require any accommodation in the application process.

Originally posted on Himalayas